Privacy policy

Effective Date: July 5, 2026

At Infinite HVAC Filters, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address, browser type, device information, and website usage data collected through cookies and similar technologies

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Provide customer support

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal and regulatory obligations

  • Send promotional emails or marketing communications if you have chosen to receive them

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our messages.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance.

You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with trusted third parties, including:

  • Payment processing providers

  • Shipping and delivery companies

  • Website hosting and technology service providers

  • Analytics and marketing service providers

  • Government authorities or law enforcement agencies when required by law

These service providers are permitted to use your information only for the services they perform on our behalf.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or online storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where permitted by law

  • Withdraw consent where processing is based on consent

  • Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Infinite HVAC Filters

Phone: +1 (905) 474-2079

Email: james@infinitehvacfilters.com